Last Updated: February 18, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Kindred Friend ("Kindred," "we," "us," or "our"), governing your access to and use of the Kindred platform, including the website at kindredfriend.com, any mobile applications, and all related services (collectively, the "Service").
By creating an account, accessing, or using the Service, you represent and warrant that:
If you do not agree to these Terms, do not create an account or use the Service.
The Service is intended solely for individuals who are 18 years of age or older. By using the Service, you represent and warrant that you are at least 18 years old. We reserve the right to request proof of age at any time and to terminate any account where we reasonably believe the user is under 18.
We may implement age verification measures including but not limited to: self-certification during registration, photo ID verification, third-party age verification services, and algorithmic age estimation. You agree to comply with any such verification requests. Failure to verify your age upon request will result in immediate account suspension.
If you become aware or suspect that a minor is using the Service, you must immediately report this to us at safety@kindredfriend.com. We will take immediate action including account suspension and, where required by law, reporting to the National Center for Missing & Exploited Children (NCMEC) and/or law enforcement.
To use the Service, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly if it changes.
You are solely responsible for maintaining the confidentiality of your login credentials. You agree to immediately notify us of any unauthorized use of your account. You are responsible for all activity that occurs under your account.
Each individual may maintain only one personal account. Couples or groups who wish to create a joint profile must designate one primary account holder who accepts responsibility under these Terms.
We may require identity verification, including but not limited to photo verification, email verification, or phone verification. You agree to complete any requested verification promptly and truthfully. Providing false or misleading verification information is grounds for immediate termination.
The Service may allow you to link your profile with a partner's profile. By linking profiles, both partners represent that they have mutual consent to create a linked profile and that both are aware of and consent to the linked profile's visibility and activities on the platform.
You agree to use the Service in a manner consistent with its purpose as a platform for adults seeking ethical, consensual connections. You will:
You may NOT:
In addition to these Terms, you agree to comply with our Community Guidelines, which may be updated from time to time and are incorporated by reference.
The Service allows you to create and share content including profile information, photos, messages, stories, and other materials ("User Content"). You are solely responsible for your User Content.
Kindred distinguishes between public profile areas (visible to all members) and private communication channels (visible only to consenting participants). Content standards differ:
We reserve the right, but are not obligated, to review, monitor, and remove any User Content at our sole discretion. We may use automated tools, including AI-based systems, to detect prohibited content.
By posting User Content, you grant Kindred a non-exclusive, royalty-free, worldwide, transferable license to use, reproduce, modify, and display your User Content solely in connection with operating and improving the Service. This license terminates when you delete your content or account, except for content that has been shared with other users or that we are required to retain by law.
Kindred offers both free and paid subscription tiers. Certain features are available only to paying subscribers.
If you purchase a subscription, you agree to pay the applicable fees. Subscriptions automatically renew at the end of each billing period unless cancelled. You authorize us to charge your selected payment method for recurring subscription fees.
You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.
We may change subscription prices upon 30 days' notice. Continued use after a price change constitutes acceptance.
If offered a free trial, you must cancel before the trial ends to avoid being charged. We may limit free trial eligibility.
Users who subscribe during our founding member period may receive discounted pricing. We reserve the right to modify founding member pricing terms with 60 days' notice.
The Service, including its design, features, algorithms, text, graphics, logos, trademarks, and software, is owned by or licensed to Kindred and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service.
Our matching algorithms, compatibility scoring systems, Trust Score methodologies, and AI-powered features are proprietary to Kindred. You may not attempt to reverse-engineer, decompile, or derive the algorithms underlying any Service feature.
You retain ownership of your User Content. The license you grant us under Section 5.6 is limited to operating the Service.
If you provide feedback, suggestions, or ideas about the Service, you grant us an unrestricted, perpetual, irrevocable license to use such feedback without compensation to you.
If you believe content on the Service infringes your copyright, please send a DMCA takedown notice to legal@kindredfriend.com with: (a) identification of the copyrighted work; (b) identification of the infringing material and its location; (c) your contact information; (d) a statement of good faith belief; (e) a statement of accuracy under penalty of perjury; (f) your physical or electronic signature.
Your use of the Service is also governed by our Privacy Policy. You acknowledge and agree that Kindred may collect and use your data as described in the Privacy Policy.
You acknowledge that by using the Service, you may provide information about your sexual preferences, relationship structures, and other sensitive personal information. You consent to our collection and processing of this data as described in our Privacy Policy.
We implement reasonable technical and organizational measures to protect your data. However, no system is perfectly secure, and we cannot guarantee the absolute security of your information.
Kindred may calculate a "Trust Score" based on your account activity, verification status, community vouches, and other factors. The Trust Score is an internal metric provided for informational purposes.
A Trust Score is NOT a background check, criminal record check, identity guarantee, or endorsement of any user. Kindred does not conduct criminal background checks on users. You are solely responsible for your own safety when interacting with other users.
Users may vouch for other users. Vouches reflect personal opinions and are not verified or endorsed by Kindred.
KINDRED DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON ITS USERS AND DOES NOT VERIFY THE STATEMENTS OR REPRESENTATIONS MADE BY USERS. KINDRED MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT, IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USER.
You assume all risk when communicating with or meeting other users. You agree to take reasonable precautions in all interactions, including meeting in public places, informing a trusted person of your plans, and trusting your instincts.
Content on the Service, including educational materials about ENM relationships, is for informational purposes only and does not constitute professional relationship, legal, medical, or psychological advice.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KINDRED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL KINDRED'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO KINDRED IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
THE LIMITATIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK AND ARE A FUNDAMENTAL PART OF THE AGREEMENT BETWEEN YOU AND KINDRED.
You agree to indemnify, defend, and hold harmless Kindred, its officers, directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
You may delete your account at any time through your account settings or by contacting safety@kindredfriend.com. Upon deletion, we will remove your profile from public view and begin the data deletion process described in our Privacy Policy.
We may suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to:
Upon termination: (a) your license to use the Service immediately ceases; (b) we may delete your data in accordance with our Privacy Policy; (c) any prepaid subscription fees for the current billing period are non-refundable; (d) Sections 5.6, 7, 11, 12, 14, and 15 survive termination.
If you believe your account was terminated in error, you may appeal by contacting legal@kindredfriend.com within 30 days. We will review and respond within 14 business days.
We retain your data for as long as your account is active and as needed to provide the Service.
Upon account deletion, we will:
We may retain data longer if required by law, legal process, or legitimate business interests (e.g., pending disputes or investigations).
Messages you have sent to other users may persist in their accounts even after your account is deleted, as those messages are also part of the recipient's data.
Before initiating arbitration, you agree to contact us at legal@kindredfriend.com and attempt to resolve the dispute informally for at least 30 days.
IF INFORMAL RESOLUTION FAILS, YOU AND KINDRED AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES. ARBITRATION SHALL TAKE PLACE IN THE STATE OF DELAWARE OR, AT YOUR ELECTION, VIA TELEPHONE OR VIDEO CONFERENCE.
YOU AND KINDRED AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS.
This arbitration agreement does not preclude either party from seeking injunctive or other equitable relief in court for intellectual property disputes or urgent safety matters.
You may opt out of this arbitration provision by sending written notice to legal@kindredfriend.com within 30 days of creating your account. If you opt out, disputes will be resolved in the state or federal courts of Delaware.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
These Terms, together with the Privacy Policy and Community Guidelines, constitute the entire agreement between you and Kindred regarding the Service.
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
You may not assign your rights under these Terms. We may assign our rights without restriction.
We may modify these Terms at any time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Your continued use after changes take effect constitutes acceptance.
For questions about these Terms, contact us at legal@kindredfriend.com.